Intense Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you create an account, play games, or otherwise interact with Intense. We take your privacy seriously and describe below the types of data we hold, how we use it, and the choices you have about your information.

Types of data we collect

Personal data

When you register or verify your account we collect identity and contact details such as your name, date of birth, email address, phone number and billing address. We also collect verification documents when required for identity checks and payment confirmation.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers, and information about how you use our site and apps. This helps us keep the service secure and working smoothly on desktop and mobile.

Transactional data

We record account activity and payment information related to deposits, wagers, wins and withdrawals. Transaction records and account balances are held to process transactions, maintain accurate records and respond to account inquiries.

How we use your information

We use personal and technical data to provide and improve our services, verify identities, process payments, prevent fraud, and comply with legal obligations. Transactional data is used to maintain account history and support customer service. We may also use aggregate, non-identifiable data for analytics and service optimisation.

Data protection practices

We protect your information with technical and organisational measures such as TLS encryption in transit, access controls, and regular system reviews. Staff access to personal data is limited to those who need it to perform their duties. Where third parties process data on our behalf we require them to maintain appropriate security standards.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions, and analyse site performance. Some cookies are essential for account security and payment processing, while others are used for analytics and marketing. You can manage or disable non-essential cookies via your browser settings, though some features may be affected.

User rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, request deletion, or object to certain processing. You can also withdraw consent where processing is based on consent.

Access, correction and deletion

You can review and update some account details in your profile. For other requests, contact our privacy team at [email protected]. We will respond to requests as promptly as possible. Please note we may retain certain records as required to meet legal and regulatory obligations.

Information sharing and third parties

We share information with service providers who support payments, hosting, identity verification, analytics and fraud prevention. We may also disclose data to comply with legal processes or to protect the safety and rights of our users. Aggregated or anonymized data may be shared for analysis without identifying individuals.

Privacy policy updates

We may update this policy from time to time. Any material changes will be posted here and where appropriate we will notify you by email or through your account. Continued use of our services after changes are posted means you accept the updated policy.